Vane Support

We're here to help.

Vane is a personal AI executive assistant operated by Ramil Dela Rosa, an individual developer. If you need help, have a question, or want to report a problem, we'd love to hear from you.

Email us: owntechventuresinc@gmail.com
We typically reply within 2 business days. Please include your account email and a short description of the issue.

Subscriptions & billing

What's included. The free plan lets you capture up to 5 AI notes per day and shows ads. Vane Pro raises your daily limit and removes ads.
Manage or cancel. Vane Pro is billed through your Apple ID. To manage or cancel, open Settings on your iPhone → tap your name → Subscriptions → Vane Pro. Cancelling stops future renewals; you keep Pro until the end of the current period.
Restore a purchase. Reinstalled the app or switched devices? In Vane, open the upgrade screen and tap Restore Purchases.
Refunds. Purchases are handled by Apple. Refund requests are made through Apple at reportaproblem.apple.com.

Your account & data

Delete your account. You can permanently delete your account and all associated data anytime in the app under Settings → Data → Delete account, or by emailing us. Full steps and details: how to delete your account & data.
Voice & AI. Audio you record is processed to produce a transcript and summary, then discarded; the resulting text is saved as your content and syncs to your account.
Sync. Your notes, tasks, and meetings are stored on your account so they stay in sync across your devices.

Common questions

Sign-in trouble? Make sure you're using the same method (email, Google, or Apple) you originally signed up with.
Not hearing reminders? Check that notifications are enabled for Vane in your iPhone Settings → Notifications.
Calendar not updating? Vane needs calendar permission, which you can grant in Settings → Vane.

Legal

Contact

Still need help? Email owntechventuresinc@gmail.com and we'll get back to you.